77dd Privacy Policy — How We Protect Your Information

Welcome to 77dd. This Privacy Policy page explains how 77dd collects your personal information, why it is collected, where it is stored, and how it is kept secure.

77dd believes privacy is a fundamental right. That is why we want every part of this policy to be clear to you — written in plain English, not complex legal language. By registering with or using the 77dd platform, you agree to this Privacy Policy.

For any questions, feel free to write to us in Bengali at support@77dd.world at any time — our team will get back to you.

77dd only collects information that is necessary to provide its services. A category-by-category breakdown is listed below.

• 77dd never collects sensitive information such as religious beliefs, political opinions, or health data.
• Conversations when you contact Support may also be recorded for service quality and improvement purposes.
• Information received through third parties — such as payment gateways — is covered by the same Privacy Policy.

77dd uses your information only for specific purposes. Each of those purposes is clearly set out below.

• Account Management: For registration, login, password recovery, and account verification.
• Financial Transactions: To process deposits, settle withdrawals, and maintain transaction records.
• Ensuring Security: For fraud detection, prevention of multiple accounts, and blocking unauthorized access.
• Legal Obligations: To meet regulatory requirements and comply with KYC/AML rules.
• Service Improvement: To personalise your platform experience and inform the development of new features.
• Contact: To send relevant promotions, important notices, and support-related messages.
• Responsible Betting: To detect unusual betting patterns and offer support to users when needed.

77dd never sells your personal data to third parties. However, there are specific circumstances where limited data sharing may be required.

• Payment Providers: Necessary data is shared with bKash, Nagad, Rocket, and banks to verify transactions. Each of these parties maintains its own privacy policy.
• Security Services: Limited data may be shared with specialist firms for fraud detection and cybersecurity purposes.
• Legal Authorities: Data may be disclosed in response to a court order, a lawful request from an investigating authority, or other legal obligations.
• Game Providers: Live Casino or slots game providers may receive limited data — solely to verify eligibility to play.

In every case, only the minimum necessary information is shared — never your full profile. All parties who receive your data are contractually bound to uphold 77dd's privacy standards.

77dd follows the highest industry standards to keep your data secure.

• SSL/TLS Encryption: All data exchanged between your browser and 77dd's servers is secured with 256-bit encryption.
• Stored Data Encryption: Sensitive data stored on our servers is also kept in encrypted form — no one can read it directly.
• Two-Factor Authentication (2FA): An additional verification layer can be enabled at login — keeping this active is strongly recommended.
• Access Control: Your data is only accessible to staff who need it for their role — enforced through a role-based permission system.
• Regular Audits: Third-party security specialists regularly audit 77dd's systems.
• Data Isolation: User funds and personal data are stored on separate servers, isolated from 77dd's operational data.

77dd does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and business requirements.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for a minimum of 5 years after account closure, as required by law.
• KYC documents are retained for up to 7 years after account closure, in accordance with regulatory requirements.
• Any marketing or communication data is deleted immediately upon withdrawal of consent.
• Log files and technical data are generally retained for up to 90 days.

You have full control over your personal data at 77dd. Your rights are detailed below.

To exercise any of these rights, contact us at support@77dd.world or via live chat. 77dd will respond within 7 business days and take action within 30 days.

Cookies are small files that 77dd's website stores in your browser. They help make the platform more convenient and personalised for you.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect how certain parts of the site function.

77dd strictly prohibits anyone under the age of 18 from using the platform. No data relating to minors is collected or stored under any circumstances.

• Date of birth is verified at registration — users under 18 are not permitted to register.
• Age verification is carried out during KYC — if there is any doubt, the account is suspended until verification is complete.
• If a minor has accidentally created an account, it will be closed and all associated data deleted as soon as this is identified.
• Family members can contact our support team to learn about parental controls and get help keeping their child away from 77dd.

77dd may update this Privacy Policy when necessary. In the event of changes:

• Registered users will be notified by email or in-app notification ahead of any major changes.
• The date of the most recent update is always shown at the top of this page.
• Continuing to use 77dd after any changes to this policy will be considered your acceptance of the updated terms.
• If you object to any changes, contact Support before closing your account — your data will be deleted.